Britain's Best Gluten Free & Vegan Bakery

delivering to all UK businesses and homes

Frequently Asked Questions

Frequently Asked Question


Who we are 

The Incredible Bakery Company is a creation of love by parents that wanted to feed their son, who suffers from multiple food allergies. For more information. 


Do you ship to my address?

If your address is in the UK, we will ship your parcel to your designated address. For local customers there is an option to collect Incredible products with no delivery charge from our bakery in Warkton, Northamptonshire, NN16 9XJ. Just use code NODEL in your cart and you won't pay for delivery and your order will prepare for you to collect from the factory. The current lead time for delivery is 3 or 4 working days from the day of the order. Working days meaning - Monday to Friday and not a Bank Holiday. For more information. 


How do I apply a discount code to my order?

When you checkout, you will see an option to enter a coupon code to your order. For more information. 

What are your terms and conditions

To see the full list of terms of conditions click here.


What your plans for the future?

We are currently taking part of the Goldman Sachs 10K Small Businesses and have exciting new plans for the future. If you want to keep up to date with our plans, please click here. 


Can I trade your products?

We are always open to work with new customers. Our products are perfect for retail or hospitality. Get in touch today.


Can I place an order over the phone? 

Yes, you can. Call us on 01536 601 600 . For more information.


Any other queries

If you want to drop us a line use this form